Soft skills

Collaborate, clarify, deliver.

Communication

Clear messages, concise workshops, documentation that teams and users can apply.

Curiosity

Continuous infra/security watch, lab testing before production rollout.

Team spirit

Pair work, peer reviews, preparation for sensitive changes.

Reliability

Run culture, checklists, monitoring, and lessons learned to improve.

Documentation

Clear user guides and runbooks for support and field teams.